The controller is:
THE EUROCLOUD LTD
Company Number : 12544251
REGISTERED OFFICE ADDRESS:
2nd Floor College House
17 King Edwards Road
How do you process personal data?
We save and use your personal data only to process your orders and to get in touch with you. If you subscribe to our customer newsletter, we also use your email address to send it out. We will automatically send you status messages from info@theeurocloud if you have previously changed your settings on our customer administration interface in which you request these messages. We also save and process data that job applicants provide us as part of the job application process.
What categories of data do we collect?
Every time you visit our website, your IP address and other pieces of information are saved in anonymized form. If you register an account with us, your contact information will be stored. If you order products from us, your address and payment information will also be stored.
In particular, we save the following data from you.
When you register an account with us, we collect and process certain personal data from you as your registration data. For example, we need your name, address information, telephone number, payment information and your email address to process your order. If you pay using a credit card, we do not collect and store any payment information such as credit card numbers or verification codes. You disclose this information only to the respective payment service provider. One exception with credit card payments is what is known as the pseudo card number: in order for you not to have to enter your credit card information for every payment, a pseudo card number is saved for your account. The pseudo card number only enables payment for products on our website that you order using your customer account. A pseudo card number is not identical to the credit card number. We delete all your registration data either: within 24 months, as soon as you delete your user account with us, or once the statutory retention period expires. You can delete your user account with us by sending an email to [email protected] with your deletion request. The legal basis for this data processing is Art. 6 (1) lit. b GDPR.
If you subscribe to our newsletter or request that you receive automated messages from theeurocloud.com, we also store your email address. We delete your email address once you delete your user account or if you unsubscribe from our newsletter.
We use the double opt-in method to ensure that you actually want to receive the newsletter. If you go through this process, you agree to receive the newsletter and to be added to the mailing list for it, and then you will receive a confirmation email that will allow you to legally confirm that you have registered for the newsletter. We will only add your name to the mailing list if you actually complete the confirmation.
We use these data exclusively for sending information that you request including information about our new offers.
You can revoke your consent at any time to the storage of your personal data (including your email address) and to the use of your data. You can do this, for example, by clicking on the “Unsubscribe” link in the newsletter. The legal basis for processing your data for the above purpose is Art. 6 (1) lit. a or Art. 6 (1) lit. b GDPR.
Server log files
Whenever you visit our websites, we automatically store certain data. This includes your IP address, type and version of the browser you use, time, date, website from which you come to our site. Your IP address is saved anonymized. You can then no longer be identified. The legal basis for this data process is Art. 6 (1) lit. f GDPR.
If you send us job application documents such as your resume, references and cover letter, we will save and process these pieces of data. Application documents from job applicants that do not result in hires are deleted after 2 months. If you wish to be considered for future job openings and you consent to a longer storage period, your application documents will be deleted after 24 months. With applications that result in hires, the documents are forwarded to our HR department. The legal basis for the processing of your personal data in the job application process is primarily Section 26 of the German Data Protection Act (BDSG) in the new version, which became valid on May 25, 2018.
Who we forward your data to
External service providers may have access to your data while they assist us in providing our services. In some cases, third parties such as government authorities, external consultants, or our business partners may receive your data.
In particular, this may occur in the following cases:
If we register a domain for you, we provide the required data to the corresponding registration service provider.
Payment via credit card:
When paying via credit card, the payment is processed by an external service provider.
Data is transferred to third countries in adherence to the legally regulated admissibility requirements. We will not transfer your data to a third country if it does serve the purpose of performing our contract with you; we have no consent from you; the transfer is not necessary to assert, exercise or defend legal claims; and there are no other exceptions. We will only transfer your data to a third country if there is an adequacy decision in accordance with Art. 45 GDPR or appropriate safeguards in accordance with Art. 46 GDPR. Once such adequacy decision (regarding an adequate level of protection) is the “Privacy Shield” for the USA. For transfers to a company certified under the Privacy Shield, the data privacy level is considered essentially as adequate within the meaning of Art. 45 GDPR. However, we usually do not rely on the Privacy Shield, but rather create appropriate privacy guarantees and complete the EU standard data privacy clauses issued by the European Commission with the receiving party. Together these actions establish appropriate safeguards in accordance with Art. 46 GDPR and provide an adequate level of protection.
Other categories of recipients
State authorities and courts
Where do we process your data?
We process your data exclusively in our data centers in Germany and in Netherland.
Cookies and the right to object to direct advertising
1) the US site http://www.aboutads.info/choices/
2) the EU site http://www.youronlinechoices.com/.
Furthermore, you can deactivate cookies from being stored on your computer or device by changing your browser settings. However, if you do this, it will likely lead to problems when you try to use The EuroCloud Ltd websites, interfaces, and features on the interfaces.
Social media data
Online presence on social media
We maintain online presence on social networks and platforms in order to communicate with our customers, interested parties, and users and to inform them about our services. We use Facebook, Twitter, and Instagram, among others. When visiting each of these platforms, you as a user agree to the terms and conditions and the data processing guidelines of the corresponding operator.
Unless stated otherwise in our data privacy notice, we process user data if users communicate with us on these social networks and platforms, e.g. publish posts on our pages or send us messages.
We at The Euro Cloud process users’ data only when it is in the customer’s legitimate interest for us to do so in accordance with Art. 6, (1) lit. b GDPR. As a company, we have a legal right to obtain general customer information to use in customer accounts. We also use customers’ data for communication purposes. If any of the providers below request users for consent for processing their data, the legal basis for data processing is Art. 6 para. 1 lit. a. GDPR.
For detailed information about the data processing operations of the providers below, as well as their opt-out options, please check the links that we have listed below.
Provider: Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Irland, Joint Data Processing Agreement Data privacy agreement: https://www.facebook.com/about/privacy/ Opt-out: https://www.facebook.com/settings?tab=ads. Facebook has committed itself to adhering to EU data protection laws in compliance with the Privacy Shield Framework: https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active
Provider: WOOBOX, LLC, 101 E 6th St Suite 220, Vancouver, WA 98660, Kanada
Data protection policy: https://woobox.com/privacy
Provider: Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA) – Data protection policy: https://twitter.com/de/privacy Opt-out: https://twitter.com/personalization Twitter has committed itself to adhering to EU data protection laws in compliance with the Privacy Shield Framework: https://www.privacyshield.gov/participant?id=a2zt0000000TORzAAO&status=Active.
Provider: Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA
Data protection policy & opt-out: http://instagram.com/about/legal/privacy/.
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Your rights as a “data subject”
You have the right to information about your personal data that we process. If you do not make requests for information in writing, please bear in mind that we might ask you to provide proof that you who you claim to be. Furthermore, you have a right to rectification or deletion or restriction of processing, as it is applicable to you under the law. Furthermore, in accordance with legal requirements, you have the right to object to us processing your data. You also have the right of data portability.
Right to lodge a complaint
You have the right to lodge a complaint about the processing of your personal data by us to a supervisory authority for data protection.
Voluntary nature of data provision
There is no statutory obligation for you to provide your data to The EuroCloud Ltd. However, you cannot use some of our services if you do not provide your data to us. Your decision to provide us with your personal data is completely voluntary.